Everything you need to know about shopping with PotatoHead.
Once your order is confirmed, you will receive an order reference number. You can use this at the ‘Track Order’ link, or view live status updates directly in your account dashboard.
Yes! We fully support M-Pesa. During checkout, select M-Pesa as your payment method. An STK Push will be sent directly to your phone for secure and quick payment.
We currently deliver across major zones in Nairobi. During checkout, you can select your delivery zone to see the specific fee. We also offer a free Click & Collect option at our store in Kileleshwa.
Registered users automatically earn loyalty points with every confirmed purchase — 1 point for every KES 100 spent. Points can be tracked in your account dashboard and used for future discounts.
Absolutely. You can checkout without creating an account. However, creating a free account lets you track orders, earn loyalty points, and view your purchase history.
Our store is open Monday to Saturday, 8am – 8pm. Online orders can be placed 24/7 and will be processed the next available business day if placed outside these hours.
